International Markets - Customers - Sales Performance - Sales

Competitiveness Professional Qualified According To The Criteria Of The Law 4/2013

ICMCI - INTERNATIONAL COUNCIL OF MANAGEMENT CONSULTING INSTITUTES


The ICMCI is the international organisation that, since 1987, assembles all the national management consultants’ agencies. Since October 1989, APCO is an EFFECTIVE MEMBER OF ICMCI as an association of management consultants in Italy. The purpose of ICMCI is to promote relations and exchange of experience between the national associations of consultant’s management in order to raise the standards of the profession and spread them internationally.

Based on a "COMMON BODY OF KNOWLEDGE "and a CODE OF ETHICS, in 1993 ICMCI has officially established the figure of the CMC CONSULTANT (Certified Management Consultant). Since 1999, ICMCI adopted a model of basic skills required for CMC members divided into four main areas:
- RESPONSIBILITIES OF THE CONSULTANT (management consulting, relationship with the customer,....);
- RESPONSIBILITIES OF MANAGEMENT (ability to detect problems, offer solutions, and support to implement the offers);
- TECHNICAL SKILLS OF AREA (professional specialisation);
- AWARENESS OF THE EXTERNAL CAUSES of social nature, technological nature, economic and politic nature that can produce effects on their entire work, useful to demonstrate  the ability of the consultant to produce desired results through the use of knowledge and experience required for the purpose.

Each National Association credits the profession of the CMC consultant in their nation and undertakes mutual recognition between the participating nations.

The goal of a professional accredited figure is a mutual result of undoubted value that is pursued through:

- THE JOINT AWARENESS Of the Common Set of Skills and Knowledge of the Consultant Management himself;
- MONITORING AND HARMONISATION of the accreditation's procedures for the Consultant Management followed by the individual National Associations.

For their role in the social and economic, in 2001, the UN has given to ICMCI the special status of NGO (Non Governmental Organisation). APCO has two Delegates at ICMCI.

CMC CERTIFICATION

The adoption of an accreditation   model CMC (Certified Management Consultant), by APCO as well as by the other affiliates Institutes that ICMCI regroup and represent the Management Consultants abroad, is a response to a felt need of consultants, developers and institutions.
APCO has implemented the set of skills and requirements for the CMC certification, harmonising the international standards with specific cultural and professional differences in Italy.

The Certification Process

The CMC process of certification is in line with the standards UNI norms while maintaining full autonomy in identifying areas of activity in terms of managerial skills and expertise.
The entire certification process is divided as following: definition of the type of skills, identification of the "system of skills" criteria, assessment of the skills supported by the system, Self-diagnosis of the candidates for the advice Direction (see UNI 11666 - Guidelines for the choice of a management consultant) access form methods and access documentation.


DEFINITION OF SKILLS

C1. STRATEGIC SKILLS AND SYSTEM:
A collection of skills that allow you to create relationships between different elements and to anticipate the main trends and their evolution. These skills also enable to promptly identify change signals, formulating hypotheses of plausible scenarios, developing strategic projects in line with their value systems, its mission and its vision.

C2. METHODOLOGICAL AND PRODUCTIVE SKILLS: A collection of skills that enable you to define and achieve appropriate goals, in line with your current situation. Ability to produce good results, transferring the appropriate know-how to the Customer Service. These skills involve also the ability to analyse the present situation, to set achievable goals in the available time, defining and assigning roles and responsibilities, adopting the appropriate methodologies and management techniques in order to plan and organise the activities, human resource management and all the other limited resources.

C3. ORGANISATIONAL BEHAVIOR SKILLS: Set of skills that enable you to evaluate and suggest more appropriate behavior for individuals and groups that operate within a system, even in presence of complex or ambiguous situations. The ability to start, sustain and bring to a successful end the changing processes.

C4. INTERPERSONAL SKILLS: A set of skills related to interpersonal skills, in different situations, from one-to-one relationships to relationships within a group or between groups. Also affect the ability to managing people, to motivate them, to resolve conflict situations, to communicate effectively and negotiate.

C5.PROJECT MANAGEMENT CONSULTING SKILLS: These skills are relate to the ability to understand the environment in which the customer operates, his culture and his benchmarking, allowing to define the appropriate projects to bring the right value system. They assume the ability to establish a rational relationship between the data available, the activities to be performed and the results to be produced, those who predict the sequence of necessary activities before you run them to completion and those who take charge to produce valid and sustainable results.

C6. SPECIALIST SKILLS: A collection of skills related to the application of the specific know-how in relation to certain disciplines more or less functional and/or specific industry sectors and/or certain categories of customers.